The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was impressively spacious, providing ample storage and featuring a huge, ultra-comfortable bed that made our stay good.” view full review
Refreshing Showers
“The bathroom was a highlight, with a generous shower that had excellent water pressure, rejuvenating after a long day of exploring.” view full review
Relaxing Sauna
“The sauna was a rare gem, offering a serene space to unwind and truly enhancing our overall relaxation during the stay.” view full review
Well-Equipped Room
“Having a kettle and fridge in the room allowed us the convenience of enjoying snacks and drinks at our leisure, adding to our comfort.” view full review
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Near transport links
Friendly staff
Unhygienic rooms
Expensive dining
6.8/10
Nice
Rooms
5.8
Location
8.2
Service
7.3
Dining
6.5
Guest reviews
6.8/10
based on 6 reviews
4/5
based on 620 reviews
8.6
8.6/10 based on 1743 reviews
#202 of 362 hotels in Vienna based on Tripadvisor
Elizabeth
United Kingdom,
February
2024
5.6/10
My stay at the hotel had both pros and cons. The rooms were unhygienic, dirty, and uncomfortable to stay in, which was unexpected for a 4-star hotel in Vienna. On the positive side, the location was convenient with great transport links making it easy to explore the city.
Rooms
5.0
The rooms were unhygienic, dirty, and uncomfortable to stay in, especially the bathroom.
Service
8.0
The staff were very friendly and helpful, willing to assist with directions and show on the map.
Location
7.0
The hotel was not directly in the city center, but it was easily accessible with great transport links.
Dining
6.0
The dining options were quite expensive, although the food was tasty with plenty to choose from.
Facilities
5.0
Near transport links
Unhygienic rooms
Walter
United Kingdom,
January
2024
5.2/10
The hotel didn't seem too clean, lacked those special touches you'd expect from a 4-star place, and the room was uncomfortable. On the bright side, the heating worked great and the staff was helpful, but trying to upsell us on a Vienna-pass when we didn't need it was a letdown. The location is decent, close to the metro and a supermarket, but not in the main tourist hub. Dining was average with room for improvement, and the facilities were just okay.
Rooms
5.0
The room was unhygienic, dirty, and uncomfortable to stay in, falling short of even 2-star standards.
Service
7.0
The service was mainly good and helpful, but the attempt to sell us an unnecessary Vienna-pass was off-putting.
Location
6.0
The hotel is in a pleasant residential area within walking distance of the center, but slightly away from the main tourist attractions.
Dining
5.0
The dining experience was okay but lacked variety of choices.
Facilities
5.0
The facilities were just average.
Thomas
United States,
November
2023
7.2/10
The hotel has a big, nicely decorated room with a door to a common porch, but it didn't seem too clean. The lift only goes up to the 4th floor, which is a bit limiting for a 4-star hotel. The service was a mix of very kind and helpful interactions with a few instances of rudeness and impatience. The location is great, close to the metro station and a supermarket, making it easy to get around. Dining options were good but could use more variety, and the prices seemed a bit high for what was offered.
Rooms
7.0
The room was big, nicely decorated, and had a decent size for a twin, although it didn't seem too clean. Having a door to a common porch was a nice touch, but the cleanliness was lacking for a 4-star standard.
Service
6.0
The service was a mix of very kind and helpful with a few instances of rudeness and impatience. On the plus side, they sent a chocolate package for my birthday during our stay.
Location
9.0
The location is great, close to the metro station and supermarket, making it convenient to explore the city. It's in a quiet area, just a 15-20 minute walk from the city center.
Dining
7.0
The dining options were good but lacked variety and were quite expensive for what was offered. It would have been nice to see more choices at more reasonable prices.
Facilities
7.0
The hotel offers standard facilities, nothing exceptional, but sufficient for a comfortable stay.
Jack
United States,
November
2023
7.6/10
Staying at the hotel was a mixed experience for me. The room I was given lacked some of the toiletries that I would expect from a 4-star hotel, and the bed configuration was not as requested. However, the room itself was spacious, clean, and had decent amenities. The service was friendly overall, though a bit clumsy at times. The location was convenient, close to key attractions and public transportation. The dining options were good, although a bit on the expensive side. The facilities provided were satisfactory.
Rooms
7.0
My fifth-floor room was big and clean, with decent amenities. However, it lacked some toiletries and had a bed configuration issue.
Service
8.0
The staff went above and beyond to make our stay pleasant despite some clumsiness. They were very friendly overall.
Location
9.0
The hotel's location was quite nice, close to the city center, and easily accessible to public transportation. A good neighborhood for exploring Vienna.
Dining
7.0
The dining options were quite good, above average, but a bit pricey for what was offered.
Facilities
7.0
The facilities met my basic needs adequately during my stay.
Stanley
United Kingdom,
August
2023
7.8/10
The hotel has a shining room with a blue light facing a courtyard, though workers started early. The top-floor room was booked in advance. The service quickly resolved issues and even sent a birthday chocolate package, but there was one impolite staff member who might affect the overall experience. The central location is excellent, close to the city center and public transport. The dining area, included in the package, was not always warm but offered above-average quality. The facilities are adequate for a comfortable stay.
Rooms
8.0
The room with a blue light facing the courtyard was clean and cozy, despite the early noise from workers at times.
Service
7.0
The service efficiently dealt with issues and even sent a nice birthday surprise, but one staff member lacked politeness that could impact the hotel's image.
Location
9.0
The central location is excellent for exploring the city on foot and accessing public transport easily.
Dining
7.0
The included dining was decent, but the warmth of the food could be inconsistent.
Facilities
8.0
The facilities meet the basic needs for a comfortable stay.
central location
early noise
James
United States,
July
2023
7.8/10
I couldn't have asked for a better location; it's close to the Metro and easy to get around the city, and the hotel's staff is helpful and friendly. On the downside, the morning noise from the courtyard was a bit of a rude awakening. However, our room was tidy and well-equipped for a comfortable stay.
Rooms
8.0
My room may not have been huge, but it was newly decorated and well-maintained. It faced a courtyard where workers started their day early, which was a bit of a downside, but it was clean, and we had everything we needed for a pleasant stay.
Service
8.0
The staff was extra friendly and genuinely interested in making our stay enjoyable. However, I felt a little put off when asking for directions, as they seemed a bit annoyed. Overall, though, the service was great and very welcoming.
Location
9.0
The hotel's location is fantastic; it's close to the Metro, making it easy to reach different parts of the city. It's in a pleasant residential area within walking distance of the center, which was very convenient for exploring Vienna.
Dining
7.0
The dining options were good but slightly overpriced for the variety offered. However, there were some tasty local sweets that were a nice touch. Breakfast started fairly early, which was convenient for early risers.
Facilities
7.0
The hotel amenities were sufficient for our needs, and the laundry service was a plus. However, the dining area could use more variety in their offerings to match the price point.
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